SMS Terms and Conditions
- When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include [response to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, follow up].
- We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your mobile service operator. SMS MESSAGE SERVICES ARE PROVIDED ON AN “AS IS” BASIS, AND WE MAKE NO WARRANTY, EXPRESS OR IMPLIED, AND ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY DISCLAIMED.
- Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
- By subscribing, you consent to receive text messages including alerts and updates. Up to 4 messages / month.
- By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
- To cancel your SMS subscriptions, text “STOP” to the phone number in reply to a text message you receive. You may receive a subsequent message confirming your opt-out request.
- For additional help, text HELP to the phone number in reply to a text message you receive.
- Message and Data Rates May Apply.
Terms of Service
Effective Date: August 2026
These Terms of Service (“Terms”) govern your use of services provided by Five Star Improvements (“we,” “our,” or “us”). By using our services, website, or communications, you agree to these Terms.
Services
Five Star Improvements provides services related to Bathroom remodel, Roofing, Window and Siding Replacement. By requesting information, scheduling services, or contacting our company, you agree to communicate with us regarding your request.
SMS Messaging Terms
By providing your mobile phone number and opting in to receive text messages from Five Star Improvements, you consent to receive SMS communications related to our services.
These messages may include:
- Appointment scheduling and confirmations
- Service reminders
- Updates regarding estimates or service requests
- Responses to customer inquiries
- Follow-up communications regarding services
- Occasional promotional or marketing messages
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us at 585-256-1844
Opt-Out Instructions
You can cancel the SMS service at any time by texting STOP. After you send the SMS message STOP to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, you may sign up again through our website or reply START.
Help Instructions
If you are experiencing issues with the messaging program, reply with the keyword HELP, or contact us directly at:
Phone: 585-256-1844
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy Protection
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Privacy Policy: https://www.fivestarimprovements.com/privacy-policy/
User Responsibilities
You agree to provide accurate information when interacting with our services and to use our services in compliance with applicable laws and regulations.
Changes to Terms
Five Star Improvements reserves the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date.
Contact Information
If you have questions regarding these Terms of Service, please contact us:
Five Star Improvements
Phone: 585-256-1844
Website: https://www.fivestarimprovements.com
