Privacy Policy

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This privacy policy discloses the privacy practices for www.fivestarimprovements.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 585-256-1844.

Extending Unparalleled Service & The Ultimate Home Improvement Experience

Remodeling your home can be a long, stressful, and exhausting process. But, it doesn’t have to be. Simply partner with Five Star Improvements. We put our customers above all else, making sure that they are comfortable and content throughout the home improvement process. We strive for 100% customer satisfaction, and we always go the extra mile to ensure just that. And, if anything goes awry at any point during the project, then we will not stop until we rectify the problem.

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Satisfied Customers
"Five star improvements replaced all my windows and remodeled my bathroom both crews were awesome !! Nick Hallowell was the project manager he was very informative and made us feel very comfortable from start to finish great job Five Star Improvements."
- Linda Schultz , Rochester, NY
"Thank you Five Star Improvements!!"
- K. Beikirch, Rochester, NY
"Five Star replaced all the windows in my home. Guys were very professional and accommodating. They did a great job and completed the job quickly. Would definitely recommend them to anyone."
- Lou Renna, Webster, NY
"Had a 3rd-floor skylight replace, they did a great pro job as I expected. These guys do the job right. Thanks."
- Paul Scudder, Fairport, NY
"Our salesperson Tim was very helpful and prompt. The roofers did a great job! They were quick and very efficient. The cleanup after the job was outstanding! Would highly recommend this company to anyone looking for a great roofer."
- Paul, Rochester, NY

Contact Us Today

Five Star Improvements, Inc.
145 Norris Dr.
Rochester, NY 14610
585-256-1844
Contact Us Today

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Five Star Improvements - Syracuse
2382 Lawrence Rd.
Marcellus, NY 13108
585-434-4021
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