How Do I Choose the Best Roofing Contractor for the Job?

March 31, 2022

New asphalt shingles on a forest green home's roof

Planning a roof replacement or new roof installation is a big task, and it can be challenging to know how to choose the best roofing contractor to help you meet your goals. However, you can follow a few guidelines to make sure you pick a reliable, honest contractor that stands behind their work. We outline a few of these criteria below.

Does the Contractor Have a Guarantee?

One of the most critical factors that indicate you’re partnering with a reputable roofing contractor is a warranty on labor or materials. Be sure to ask if they guarantee your satisfaction and what steps they will take to remedy the situation if you’re unhappy with your new roof. A roofing company that doesn’t offer you peace of mind and refuses to stand behind its work isn’t one you can trust.

Is the Company Top-Rated and Certified?

More clear indicators that a roofing contractor is qualified are high ratings from other customers and industry certifications. Check the company’s testimonials and ask if its roofers are certified by any organizations. For example, at Five Star Improvements, we have an A+ rating with the Better Business Bureau and are accredited by the following:

National Roofing Contractors Association (NRCA)
Better Contractors Bureau (BCB)
Certified Contractors Network (CCN)

These are a few signs that the roofing contractor you’re partnering with is reliable and trustworthy.

What Materials Does the Roofing Contractor Use?

Ask your potential new contractor what manufacturers it sources roofing materials from. Verify that these sources are known for high-quality, long-lasting materials. A couple of top manufacturers to look for are Owens Corning^® and GAF^®.

Reach Out to Our Team

Five Star Improvements is proud to be one of the choice roofing contractors for homeowners in Rochester, NY, and the surrounding areas. We offer a warranty on our roofing installations, use only the best quality products in the industry, and strive to meet or exceed our client’s expectations. Learn why so many homeowners trust our services and schedule a consultation with us today!

Extending Unparalleled Service & The Ultimate Home Improvement Experience

Remodeling your home can be a long, stressful, and exhausting process. But, it doesn’t have to be. Simply partner with Five Star Improvements. We put our customers above all else, making sure that they are comfortable and content throughout the home improvement process. We strive for 100% customer satisfaction, and we always go the extra mile to ensure just that. And, if anything goes awry at any point during the project, then we will not stop until we rectify the problem.

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Satisfied Customers

"Five star improvements replaced all my windows and remodeled my bathroom both crews were awesome !! Nick Hallowell was the project manager he was very informative and made us feel very comfortable from start to finish great job Five Star Improvements."

- Linda Schultz , Rochester, NY

"Thank you Five Star Improvements!!"

- K. Beikirch, Rochester, NY

"Five Star replaced all the windows in my home. Guys were very professional and accommodating. They did a great job and completed the job quickly. Would definitely recommend them to anyone."

- Lou Renna, Webster, NY

"Had a 3rd-floor skylight replace, they did a great pro job as I expected. These guys do the job right. Thanks."

- Paul Scudder, Fairport, NY

"Our salesperson Tim was very helpful and prompt. The roofers did a great job! They were quick and very efficient. The cleanup after the job was outstanding! Would highly recommend this company to anyone looking for a great roofer."

- Paul, Rochester, NY

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