Thank you five star improvements!!
We contracted with Five Star after we had interviewed and received quotes from 4 different sources. We chose Five Star and worked with Eric Neu Production Manager. The deciding factors: Five Star provided the materials we wanted for an acceptable quote. Our ceilings were leaking, and we had buckets collecting rain water. They responded very quickly and began working on our roof. A complete tear off was needed and changes were required to our initial plan. The damage was much worse than we expected. We also required a skylight replacement, again, this was not in our plans. However, every change was reviewed with us and required our approval. Everything was thoroughly explained to us. The required supplies were delivered promptly to keep the roofers on schedule. I was impressed and thankful how Five Star responded. Especially considering all the changes we needed. The replacement of our roof took place during some very cold and snowy weather. The cleanup was difficult considering all the obstacles (frozen ground, layers of snow and short amount of daylight). This did have me concerned. I was assured that they would follow up on this and they did send a 2nd team in to finish the cleaning when there was a break in the weather. Eric Neu was very professional and a pleasure to work with. He followed through on all of our questions and concerns. I will recommend Five Star to anyone who may need a roof replacement.
Five Star replaced all the windows in my home. Guys were very professional and accommodating. They did a great job and completed the job quickly. Would definitely reccomend them to anyone.
Had a 3 rd floor skylight replace, they did a great pro job as I expected. These guys do the job right. Thanks
Our salesperson Tim was very helpful and prompt. The roofers did a great job! They were quick and very efficient. The cleanup after the job was outstanding! Would highly recommend this company to anyone looking for a great roofer.
From the initial meeting with Samer to the completion meeting with Jim, this company is truly a "five star" business. The roofing team worked in some inclement weather however stuck it out to get the job done ! Roof and gutters look great. I would highly recommend this company to anyone considering home improvements. Many thanks to Samer, Jim , Sara and the rest of the team !
Five Star improvements did a complete tear off and replaced it with a new roof. I was impressed with all the documentation to back up what was being told to me when I was making the decision to go with them. I was was also impressed by how well it was explained to me what they were going to do and how it would benefit me. Now, that they have completed the job the roof looks good and seems to function well. But it it has only been about a month since they completed it, so time will tell.
As Realtors as well as home owners, we deal with many contractors on an ongoing basis. Five Star Improvements is an excellent company with a great team. We have used them for window replacement and have recommended them for roofing jobs and have been impressed by the professionalism, expertise, customer service and cleanliness of the job, as well as the quality of the products.
I have had the pleasure of working with Jason and his team on multiple occasions. His pricing and quality of work is second to none! I would highly recommend you contact Five Star for your business or home improvement needs.
We had our windows and roof done with them and had a great job done. They were on time, and they cleaned up each day. The guys were clean, and professional, and had no issues dealing with our 120 year old home. We would highly recommend them!
I have used Five Star Improvement at two different homes, for windows and for a roof. Both times Jason and his team have done an excellent job from beginning to end. I highly recommend Five Star Improvements to anyone needing work done.
Five Star Improvements in Rochester NY installed our replacement windows and did a full roof tear off. Both crews were great! They showed up on time, were hard working, and very clean. We will definitely be recommending Five Star to others.