Five Star Improvements, Inc. is a fully insured construction company specializing in commercial &residential home improvements since its inception in 2005. Jason Pignagrande, president & owner of Five Star Improvements, Inc., has many years of experience in home improvement services. Jason began his career working in the construction field providing services such as; replacement windows, roofing, siding, ventilation & carpentry work; and has developed a broad knowledge of general construction practices. Five Star Improvements brings many years of building experience and we ensure successful projects by working closely with our clients and a carefully chosen group of technicians and suppliers. We welcome and encourage client participation at every step along the way. We work in conjunction with township officials to meet our clients individual specifications while ensuring compliance with all local building and safety requirements. We are proud to say we can meet the urgent needs of our clien’s when a project needs to be done ASAP. We are equipped with the latest imagery software technology called “Pictometry International” this program enables us to accurately estimate and quote a project remotely from our office location. This patented software system provides us with 3D-like high-resolution images so we can precisely measure area, distance, height, elevation, pitch, bearing, also enabling us to access multiple views of locations from various angles and identify features to thoroughly understand structures and surrounding areas. This information enables us to provide an accurate quote to our client very promptly.
Building trusting relationships with our clients by being responsive to their expectations and providing the highest quality possible is the cornerstone of our company policy. We strive to be committed to quality; we focus on values & craftsmanship and support our team with training in the latest technology. With Five Star Improvements on your team you’ll find the experience and integrity necessary to manage and complete your next project. We will go the extra mile to make sure that each project is completed collaboratively in a timely manner. Our ultimate goal is to have our customers return when they are ready to start their next project by providing the highest level of customer support delivering services in a timely, efficient and precise manner and by exceeding our clients expectations.
Our attentiveness to our clients and all aspects of every project is critical in obtaining long-term client relationships. We strive to safely and profitably serve our clients needs while maintaining a reputation for quality, integrity and employee satisfaction. Our policy is to practice open and honest communication with our client from the beginning, by being held accountable for our actions and offering complete transparency throughout the construction process. Establishing a budget, putting together a schedule, understanding the permit process and working through the many decisions to be made, are just a few of the key aspects of our collaboration with our clients. Our clients receive not only high quality work in a timely manner, but also peace of mind that we have acted as their agent with their best interests at heart.
Our reputation at Five Star Improvements, Inc., is built on extensive field experience, outstanding craftsmanship, skilled and dedicated employees. Our organization consists of several highly qualified employees who combined together hold many years of construction expertise in and out of the office. Our sales staff welcomes customers to stop by our office conveniently located in Rochester where we display our workmanship and provide product samples and literature. Contact our office to schedule an appointment and we will begin building a future together!
To achieve this mission, we encourage all businesses and customers to promote economic progress, and advocate for social and environmental responsibility. Our company aims to reduce our carbon footprint and increase sustainability by recycling materials and reducing waste. We invite you to take part in our “go green” initiative and utilize our environmentally-friendly products.
Certificates & Memberships
We are associated with several organizations and have been awarded certifications & awards, some of which include: 2014 Rochester ”Top 100″ company, Rochester Business Alliance, Better Business Bureau’s A+ Rating, Better Contractors Bureau, Brighton Chamber of Commerce, International Monetary Systems, Owens Coming “Platinum Preferred Contractor” we are in a top tier of a premier network of roofing professionals chosen specifically by Owens Corning based on our commitment to service, reliability and unparalleled craftsmanship, CertainTeed Shinglemaster, Angie’s List Window & Roofing Awards, Velux Skylight Specialist, Certified EPA training in Lead/Heavy Metals and Toxic Substances & Pesticides and National Roofing Contractors Association.